Head of Operations

Full-time £45000-£55000 / year

Christ Church Mayfair (W1J 7AN)

Date posted: 9th August 2022
Application ends: 31st October 2022

We are looking for an energetic, committed, innovative self-starter to join our leadership team. You'll proactively and creatively contribute to the planning/execution of projects and activities to enable the church to grow and develop further under God.


1. Strategy & Leadership - With the leadership team and PCC, ensure development and delivery of strategic and operational plans. - Oversee the church's day-to-day operations ensuring these are aligned with the future direction and growth ambitions of the church. - Drive progress by developing plans and providing project management to effectively implement new initiatives. - Lead the Operations Team, ensuring that it delivers excellent support to enable the ministries of the church. - As part of the wider leadership team, contribute more broadly to the general welfare and development of all staff and volunteers. 2. Governance and Risk Management - Support the governance structures of the organisation and assist PCC members as needed (this includes attending PCC meetings and Standing Committee meetings, overseeing the content and structure of these meetings. - Manage the church Risk Register. - Drawing on advice from experts where necessary, ensure the church meets its policy, reporting and practice obligations with regard to: Health & Safety; Employment Law; Risk; Data protection; Safeguarding; Charities Commission; Church of England and Diocesan requirements. 3. Financial Management - Overall responsibility for the financial management of the church. - Review all financial and management accounts and agree reports to PCC. - Ensure the church's internal control procedures are adhered to. - Ensure that contracts and purchases are approved and carried out in the most cost effective way. - Support the Treasurer, Book-keeper and Finance Committee in preparation of reports to PCC and communications to the congregation. - Chair PCC Finance Committee. 4. Facilities and Property Management - Oversee the facilities function, ensuring our buildings (including all clergy housing) are safe, well maintained and fit for purpose. - Act as the key contact for the church in legal matters (e.g. property purchases/sales, leases) working closely with the church's appointed lawyers. - Advise (with support from the Buildings and Fabric Committee) the on future property considerations and requirements, including acquisitions, disposals, building projects and maintenance. - Attend the Buildings and Fabric Committee. 5. Staff Management, Office & Administration Management - Line Management responsibility for the Operations Manager. - Ensure that the Operations Manager has all the support and resources needed in the office and administration functions in order to ensure that tasks and events are delivered on time and to a high standard. - Work with the Operations Manager to oversee communication in the church, ensuring effective messaging between the church and the leadership, congregation members, visitors and the public across all platforms. Note: Candidates who are particularly strong in one (or more) of the above skill sets are encouraged to apply even if weaker in other areas, as there is a degree of flexibility in the content of the role.

Required skills

You will: - Be able to demonstrate experience of effective leadership at a senior level, that will enable you to meet the requirements of the post. - Have proven experience in project management (delivering projects to time and on budget) alongside excellent planning, prioritisation and organisational skills. - Be able to manage and oversee a £1 million budget. - Be a confident and strategic thinker, with the ability to analyse issues and offer a choice of solutions to problems and challenges, discerning as to when to take decisions and when to escalate, as well as when to flex to accommodate others. - Show strong emotional intelligence and so able to factor the 'people' aspect into projects, opportunities and challenges. - Be a successful and active leader, people manager and influencer, enabling you to be an important colleague to clergy and effective builder of consensus, with the ability to relate to a diverse church family. - Demonstrate excellent interpersonal and people leadership skills with a proven ability to coach, manage and motivate others, as well as to delegate effectively. - Be a team player, developing close and supportive working relationships with all members of the staff team – both peers and reports as well as the PCC, Elders and lay leaders. - Be servant-hearted in attitude, sensitive to others' concerns and personal issues and an ability to encourage others in their walk with Christ. - Have excellent written and oral communication skills (English language).


Desirable: - Experience of Technology, HR, Immigration, GDPR, church management, Charities reporting and/or the Church of England's processes. - Educated to degree level and/or equivalent experience. 1. The role has an occupational requirement that the post-holder has an active and lively Christian faith, and is able to sign our statement of faith (available on our website: christchurchmayfair.org/our-beliefs). 2. For the right candidate, we can offer flexibility around working hours and the possibility of some distance working. 3. The appointment will be subject to satisfactory completion of the safer recruitment process recommended by the Diocese of London. 4. You will be expected to become (if not already) a praying, serving and giving member of CCM. To apply: please send a CV and covering letter to sharon@christchurchmayfair.org.